At Rimu Auckland, we are committed to providing a seamless shopping experience throughout New Zealand with clear and transparent shipping policies. We are pleased to offer free tracked shipping with NZ Post on all orders within New Zealand.
Shipping Information
This Shipping Policy applies to orders delivered within New Zealand.
Delivery Details
Below are the estimated delivery timeframes for all orders:
Order cut-off time: 5:00 PM New Zealand Time. Orders placed after this time will be processed on the next business day.
Processing time: 1β3 business days, Monday to Friday. Once your order has been carefully prepared, it will be dispatched through our trusted shipping partner, NZ Post.
Delivery time: 4β7 business days, Monday to Friday.
Total estimated shipping time: 5β10 business days, Monday to Friday.
Shipping Services
For deliveries within New Zealand, we primarily partner with NZ Post to provide reliable and secure nationwide delivery.
Shipping Costs
Free shipping: All orders within New Zealand qualify for free tracked shipping, with no minimum purchase required.
Delivery Issues
If you experience any issues with your delivery, including delays or lost parcels, please contact our customer support team directly. We are always happy to assist and will do our best to ensure your order arrives safely.
Order Tracking
Once your order has been shipped, you will automatically receive an email containing your tracking information. This allows you to follow the progress of your order at any time.
Questions?
Please visit our Frequently Asked Questions page or contact our customer support team for further assistance.
